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Healthcare Revenue Recovery Group (HRRG)
Healthcare Revenue Recovery Group (HRRG)Healthcare Revenue Recovery Group (HRRG)
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Frequently Asked Questions

If you have questions, we have answers!

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This is an attempt to collect debt. Any information obtained will be used for that purpose. This communication is from a debt collector.
  • My Insurance Company Tells Me I Do Not Owe This Balance, What Should I Do?
  • How Do I Stop The Phone Calls?
  • Why Didn’t I Get A Bill Before My Account Went To A Collection Agency?
  • How Do I Obtain Proof That My Debt Has Been Satisfied With A Zero Balance?
  • How Do I Obtain An Itemized Bill For Charges For Physician Services?
  • What If I Already Paid My Co-Payment To The Hospital?
  • Why Am I Receiving Another Bill When I Have Already Paid The Hospital?
  • I Am Represented By An Attorney, What Should I Do?
  • Can I Obtain Copies Of Any Notices That Were Mailed To Me?
  • Can I Still Make Payment When Your Office Is Closed For The Day?
  • What Will I See On My Bank Statement When My Payment Goes Through?
  • Why Do I Have A Balance When My Insurance Covers 100% Of Emergency Room Visits?
  • What If The Wrong Insurance Was Billed At The Time Of Service?
  • Are There Any Extra Fees If I Pay My Bill Through A Live Representative, Website Or Automated System?
  • Why Am I Being Charged So Much When The Doctor Only Saw Me For A Few Minutes?
  • Are Your Representatives Available On The Weekends?
  • I Was Approved For Charity With The Hospital. Why Am I Still Being Billed?
  • What Will Appear On My Credit Card Statement When I Get It?
  • I Was Injured At My Job. Worker’s Compensation Should Pay. What Should I Do?
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CONTACT US

HRRG Toll Free Phone (English):
800-984-9115
HRRG Toll Free Phone (Spanish):
800-398-3975
HRRG Toll Free Phone
(Automated Payment System):
855-PAY-HRRG (855-729-4774)

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