Daily Archives: December 2, 2020

Can I Obtain Copies Of Any Notices That Were Mailed To Me?

Back to Frequently Asked Questions On HRRG’s homepage, select “Account Details” and from the dropdown menu, choose “View My Notices”.  You will need: 1.) Your account personal identification (PIN) number located in upper right portion of your HRRG validation notice.  2.) The last 4 digits of your Social Security Number.  (Please note: If you were…

I Am Represented By An Attorney, What Should I Do?

Back to Frequently Asked Questions Please call us with your attorney’s name and phone number.  HRRG will then work directly with your attorney.  Our toll free phone number is 800-984-9115

What If I Already Paid My Co-Payment To The Hospital?

Back to Frequently Asked Questions Your co-payment may be credited to the hospital portion of the bill only.

Are There Any Extra Fees If I Pay My Bill Through A Live Representative, Website Or Automated System?

Back to Frequently Asked Questions No, HRRG does not add any fees to pay by phone, website or by using our automated payment system.

What If The Wrong Insurance Was Billed At The Time Of Service?

Back to Frequently Asked Questions You should call HRRG’s toll free number 800-984-9115 and provide your valid insurance information to HRRG’s customer service representative.  As long as you have taken action within the timely filing requirements of your insurance carrier, we’ll work with our client to get your claim refiled.