How Do I Obtain Proof That My Debt Has Been Satisfied With A Zero Balance?
Account status can be obtained on our home page by selecting “view account”. You will need: 1.) Your account personal identification (PIN) number located in upper right portion of your HRRG validation notice. 2.) The last 4 digits of your Social Security Number.
If you do not have your PIN number, please call 800-984-9115 and ask a representative to assist.